|
FAQ's

Frequently Asked Questions
- What is a merchant account?
A merchant account is set up with a financial institution
to allow you to accept credit card payments directly from
your clients. Money collected through your merchant
account is deposited directly into your checking account
within 2 to 3 business days. You need a merchant account
if you want to take credit card payments from your clients
using your own business name, and having the money
deposited directly into your business checking account
Back to Top
- How long does it take to
start accepting credit cards?
Our online application will only take 5 minutes to
complete. Most of our merchants start accepting credit
cards in 24 hours.
Back to Top
- I have a bad credit rating,
is this a problem?
No. There are no hassles and no strict credit
requirements.
Back to Top
- I don't have a website. What
if I want to process sales offline?
You have several options. You can use a physical terminal
to "swipe" credit card sales as they happen (card present
sales). Or you can use our free credit card software to
process cards manually, as well as on a website.
Back to Top
- What if I don't get approved?
We have a 98% approval rate, so it's very unlikely that
you wouldn't get approved. We will go over all the details
of your business before you apply, so we will do our best
to be sure that you will get approved. However, since
there is no upfront cost to apply, you have absolutely
nothing to lose!
Back to Top
- When can I expect the money
from my sales to appear in my bank account?
The money will appear in your bank account within 24-72
hours.
Back to Top
- Do I receive any training on
the equipment?
You will be fully trained on all equipment at NO charge.
Back to Top
- What is an Address
Verification System?
An Address Verification System (AVS) verifies that the
Address and zip code match the credit card customer.
Back to Top
- What is a Chargeback?
A chargeback is when a customer disputes a charge on their
statement by contacting the credit card company instead of
contacting you. If a customer does not recognize the
charge on their statement, or if they believe the amount
was wrong, they may call their credit card company and ask
them to investigate.
Back to Top
- How will I receive payment on
each of my transactions?
After the transaction has been approved, your customer's
charges are deposited directly from our processor to your
bank account. Transaction deposits range from 24 to 72
hours from the date of the transaction.
Back to Top
- Why does my business need to
accept credit cards from my customers?
By accepting major credit cards you can increase your
credibility, customer convenience, and best of all, your
sales. Statistics say accepting credit cards can increase
sales by 30 to 100%!
Back to Top
- What credit cards will I be
able to accept?
Visa, Mastercard, American Express, Discover and Diner's
Club.
Back to Top
_________________________________________________
Our Secure Online Application SHOULD
ONLY TAKE A
FEW MINUTES TO COMPLETE.
** By Federal Law, All Information Provided Will Remain
Confidential **
|